At Satnam Electronics, we value the trust you place in us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/shipping address.
  • Payment Information: Credit/debit card details, UPI IDs, or other payment data (processed via secure payment gateways).
  • Device & Technical Data: IP address, browser type, device model, operating system, and location (for site analytics and performance).
  • Usage Information: Pages visited, time spent, products viewed, cart history.
  • Marketing Preferences: Newsletter subscriptions, offer opt-ins.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders.
  • Provide customer service and technical support.
  • Improve our website, services, and product offerings.
  • Send you relevant offers, updates, and promotional content (if opted-in).
  • Prevent fraudulent transactions and ensure secure shopping.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Trusted Service Providers: Such as payment processors, logistics partners, SMS/email service providers, etc.
  • Legal Authorities: If required under law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred under confidentiality terms.

4. Data Security

We implement strict security practices and industry-standard encryption to protect your data. However, no online platform can guarantee 100% security. You are encouraged to maintain strong passwords and be vigilant while sharing personal information online.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tools to enhance user experience, remember your preferences, and collect analytics. You may choose to disable cookies via browser settings, but certain features may not function optimally.

6. Your Rights & Choices

You may:

  • Access, update, or correct your personal data.
  • Request deletion of your data, subject to legal and contractual obligations.
  • Opt-out of marketing communications at any time.

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party sites (e.g. brand websites or service platforms). We are not responsible for the privacy practices or content of those sites.

8. Policy Updates

We may revise this policy from time to time. Updated versions will be posted on this page with a new effective date. Please review periodically to stay informed.

9. Contact Information

If you have questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact:

Satnam Electronics
M-42A, Main Market, Greater Kailash I,  New Delhi, Delhi 110048
📞 Phone: +91 9818-087-000
📧 Email: support@satnamelectronics.in